Traveling with the State Bank of India (SBI) just got a whole lot more convenient, thanks to the YONO app. But what if you need to update your KYC (Know Your Customer) information while on the go? We've got you covered. In this step-by-step guide, we'll walk you through the process of updating your KYC information using the YONO app.
Steps to Update KYC Details in YONO SBI
Step 1: Log In to YONO App
- First things first, open the YONO app on your mobile device.
- Log in using your MPIN or User ID and Password credentials.
- Tap the "Submit" button to access your SBI account.
Step 2: Access Service Request
- Once you're logged in, you'll find yourself on the app's home screen.
- Look for the hamburger menu icon (those three horizontal lines) at the top left corner of the screen (usually represented as ☰).
- Give that hamburger icon a tap, and you'll see a menu pop open.
Step 3: Navigate to KYC Update
- Within the hamburger menu, scroll down and tap on the "Service Request" option. Please note that this menu is only available to customers whose KYC Updation is due.
Step 4: Select KYC Update
- In the "Service Request" section, you'll find various options.
- Locate and tap on the "Update KYC" icon.
Step 5: Update KYC Information
- On the next screen (Screen 5), you'll see various fields to update your KYC information.
- Start by verifying the address populated on the screen.
- If needed, update your occupation parameters.
- Review your income parameters and update them if required.
- Likewise, update KYC address details if necessary.
- Select the option for updating KYC address details as either "Yes" or "No" based on your needs.
- Finally, tick the undertaking box to confirm that the details are correct and require no modification.
- Once you've completed these steps, tap the "Next" button.
Step 6: Authenticate the Update
- On Screen 4, you'll be prompted to enter your Internet Banking profile password.
- Input your password and submit the information.
Step 7: OTP Verification
- On Screen 6, you'll receive an OTP (One-Time Password) on your registered mobile number.
- Enter the OTP on the screen and submit it.
Step 8: Final Confirmation
- You'll be directed to a screen where you can review the updated information.
- If needed, make any further updates to income parameters or KYC address details.
- Select the option for updating KYC address details as either "Yes" or "No."
- Don't forget to tick the undertaking box to confirm the accuracy of the details.
- Finally, click the "Next" button.
Step 9: Successful Confirmation
- Congratulations! You'll see a final message displayed on Screen 7 confirming that your KYC for CIF (Customer Information File) has been successfully updated in the bank records through YONO.
You've successfully updated your KYC information using the SBI YONO app. Keeping your details accurate and up-to-date is crucial for a smooth banking experience, especially when you're on the move. Enjoy the convenience and security of managing your banking needs with the YONO app, no matter where your travels take you. Safe travels!